Support

Mark Rauterkus

08/04/2024

Testimonial / Insights on Extendly, our support Vendor

  • Extendly provides service to 120,000 sub accounts as of July 2024
  • Extendly has 115 full time employees as of July 2024
  • Extendly's CEO's stated goal this year is help 100 new partners / customers (such as ISCA) acquire 100 new customers (subaccounts). 

ISCA & Extendly

  • Extendly provides white-label, unlimited support for ISCA and its customers.
  • A number of on-going support calls happen throughout the week.
  • Extendly provides a two white-label, onboarding calls for ISCA and 24 customers. 
  • Extendly provides two massive libraries (& Academy) of learning materials. Cost for ISCA staff is $50 per seat for the Academy. A White Label Academy is a sub-set, and it is free within each account's pop up chat widget.
  • Extendly provides an advanced website framework in the form of a "small business snapshot" that is utilized and customized by every ISCA customer.
  • ISCA annual cost is $6,200, or about 60% of the initial $10K investment.

Extendly subscription and future plans.

The Gold plan. 

  • This plan includes unlimited sub-account support and 25 onboardings, a valuable perk at $2,475. 
  • After the 12-month period, you have the option to renew for the same unlimited support and onboardings.
  • To downgrade, go to the Plus plan at $395/month, which supports up to 10 sub-accounts.
  • Any unused onboardings will carry over without expiration, so you have plenty of flexibility there.
  • As we approach the 12-month mark, you can decide which renewal option best fits your needs. Also, keep an eye out for Black Friday or special offer deals that could provide additional savings or benefits.

For any assistance or to utilize your included perks, reach out to support@getextendly.com. Different specialists help with SaaS snapshots, small business onboarding, and more.

For a more detailed review, you can view the recording of our meeting here: https://fathom.video/share/6yPmbGKYVwB3ycrVcCwok3VzNMp8tBk4.

And if you'd like to schedule another call with me, just use this link: https://go.getextendly.com/steven.

Time: 10-minutes

Academy has
  • 100+ lessons covering nearly every inch of HighLevel
  • 15+ workbooks & help guides like workflows, appointments, and more
  • Multi-media resources perfect for visual, auditory, read/write, or hands on learners
  • Assignments & Assessments to evaluate your new skills
  • Live training sessions & workshops
  • Custom snapshot to use & experiment with

Written by Mark Rauterkus

I'm a big fan of GHL. This platform can transform our digital landscape within sports. I'm excited to share.
Disclosure: I am an independent entity and not from HighLevel. I am not an agent or employee of and have no authority to make binding contract or represent HighLevel. Our organization receives referral payments from HighLevel. The opinions expressed here are my own and shall NOT be interpreted or considered as representations, guarantees, or statements made by HighLevel Inc or any of its subsidiaries, agents, or assigns.


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