GHL offers one layer of support.
During the trial period, you have access to a team called the Kickoff Team.
After the trial period, you have access and as well as during the trial period, you have access to our success team. They are 24-7. They help with continued education and learning of the platform and implementation.
So they help with migration from other platforms and then helping customers actually turn on the plumbing, turn on the license, you know what I mean? Instead of, you know, sending people over here and they not know how to set up anything. And then after 90 days, customers gain access to our support team, which They have open zoom rooms as well. And that's generally the process of kind of the flow of things there.
Usually, cause the platform is massive. There is a lot of, most of the time when people are getting started, they may view it as like a potential technical error or issue might be happening, but essentially it's maybe most of the time educational around the platform, not around their expertise, but that's why it's position such like like it is.
